Last updated: Mar 2024

We appreciate the trust you place in Home Star Iowa, and we are committed to respecting your privacy and the security of your personal information. This privacy policy describes the information that we collect and how we use it.

Information We Collect

We may collect information (including name, address, telephone number, project details, and email address) when you:

  • Sign up for our newsletter
  • Inquire about our services
  • Sign up for updates
  • Enter a contest or sweepstakes
  • Are referred to us through a marketing promotion
  • Participate in a marketing survey, promotion or event

We maintain the data that you provide us in a secure database. We also gather information about how visitors navigate through our Web site by using clickstream data gathered with "cookies" and/or other online tools such as "pixel tags." See Cookies and Pixel Tags below for further information.

What Do We Use Your Information For?

At Home Star Iowa, we always want to provide you with the best possible experience and fulfill your needs exactly as you've requested. In order to do this, we collect information that allows us to:

  • Provide the services you request
  • Contact you about an inquiry
  • Send you Home Star Iowa email updates
  • Customize our communications to you

Information We Share with Others and Your Privacy Rights

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.

Your Choices about Communication from Home Star Iowa

We offer choices about the types of information you receive from us. If you prefer not to receive email updates or newsletters from us please follow the unsubscribe using the link provided in each edition of the email, or please contact us at rob@homestariowa.com or at

Home Star Iowa
Rob Novak
6122 Forest Meadow Court NE
Cedar Rapids, IA 52411 

Please be sure to provide us your exact name and email address so that we can be sure to identify you correctly.

How We Use Email

When you provide us your email address, we will email you as necessary to respond to a request for or inquiry about our services, or to provide ongoing customer service. We may also send promotional email about products, special offers, services or events that we believe may be of interest to you. It is our intent to send promotional emails only to those persons who wish to receive them. We provide instructions on how to unsubscribe in each email.

Cookies and Pixel Tags

A cookie is a small data file that is stored by your Web browser on your computer. Cookies enable you to place an order on our Web site. They also allow us to enhance and personalize your online experience, so that the information you receive is more relevant to you.

We also use pixel tags – tiny graphic images – to tell us what parts of our Web site you have visited or to measure the effectiveness of any searches you may do on our site. Pixel tags also enable us to send you email in a format you can read and let us know when you have opened an email message from us. We may also contract with other companies who use cookies or other online tools such as pixel tags to measure the performance of a marketing effort on our behalf. We prohibit these companies from using this information for their own marketing purposes or from sharing this information with anyone but us.

Online Store Powered by Energy Circle

Our web store is powered by Energy Circle LLC which will use cookies and pixel tags to:

  • Remember what items are in your Shopping Cart
  • Recognize you when you return to their Web site
  • Track your referring affiliate (Home Star Iowa)
  • Enable you to checkout if you have created an account with them
  • Study how customers navigate through their Web site and which products they search for

If you set your browser to refuse cookies, please feel free to call Energy Circle at 207-865-3400 to place your order.

While we do not provide any identifying information to Energy Circle from our database, if you register with their site or place an order through the store they will use the information you provide them, in accordance with their privacy policy, to:

  • Process and track your order
  • Provide the services you request
  • Contact you about the status of an order
  • Send you Energy Circle email updates
  • Identify your product and service preferences
  • Customize their communications to you
  • Provide information concerning product recalls or products you have purchased
  • Improve their merchandise selection and customer service

You can review Energy Circle’s Privacy Policy here.

Links to Other Sites

Occasionally we provide links on our Web site to other sites we think you will enjoy. These sites operate independently of Home Star Iowa, and have established their own privacy and security policies. For the best online experience, we strongly encourage you to review these policies at any site you visit.

Privacy of Children on Our Web Site

Our Web site is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under the age of 13.

Policy Changes

From time to time, we may use customer information for unanticipated uses not previously disclosed in our privacy notice. If our information practices change, we will post these changes on our Web site. We encourage you to review our privacy policy periodically.

Questions or Comments?

We always welcome your questions and feedback. For privacy-related issues, please contact us at:

Home Star Iowa
Rob Novak
6122 Forest Meadow Court NE
Cedar Rapids, IA 52411
rob@homestariowa.com

Leading Expert, Rob Novak

The best solutions, tailored to your unique home.

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Testimonials

  • Doug de Regnier
     It was recommended that I upgrade my HVAC to GEO by a heating company. I had Rob come in and check my house, he is very professional and knolagable. He ran a complete series of tests, showed me with thermo pictures and real numbers how I could insulate better, upgrade my HVAC without going to the expense of GEO and save more money. Well worth it. 
    ...
  • Joan Tucker
    An energy audit can be a pleasant and informative experience. It  was such during the one completed by Rob Novak for my house recently. In addition to many helpful suggestions to seal warm air leaks in all areas of the house, he found a problem with carbon monoxide in one place. The water heater chimney was blocked. There was a squirrel which had died inside the chimney,...
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  • Sandra Schneider

    Your services were great and more than I expected!

  • Thomas House
    The main thing we took away from the energy assessment was the confidence that comes with having guidelines for laying out a course of action. We knew we had issues with the home's envelope but weren't certain where to start. Using a combination of basic and complex technologies, Rob was patient and professional. He identified problem areas and possible solutions and presented...
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  • Chuck and Jill Monnahan

    We were extremely impressed with the energy audit that Home Star Iowa did on our home a few months ago. The knowledge he had in regards to the energy saving tips he provided was top notch. The equipment and the detail that went into the energy audit was amazing - he explained the results of the audit in detail and provided us a report that was easy to understand, not to mention all the recommendations that will save us money. If you are wanting an energy audit done on your home - there is no...

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  • Pat Shey

     As the owner of a 100 year old home, I sometimes wonder where I should start in making my home more comfortable.  Rob came in and went through all of my utility bills, measured every window, checked the efficiency of my boiler and hot water heater, did a blower door test and walked through the house with an infrared camera and showed me where I need insulation, where the air infiltration is coming from.  A day later, he gave me a very comprehensive report that showed me the steps I can take...

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